Retail

We understand and respect that in any customer facing business creating and maintaining a positive and welcoming environment to your customers is vital for your reputation and footfall.

Why Choose Us

We are experienced in developing partnerships with leading UK retail outlets and retailers. From local high street stores to large shopping outlets we support you by maintaining your business to the highest standards and working alongside retail management companies to allow you to concentrate on your customers.

Service Packages

We provide a 24 hour call-out service and our engineers have fully equipped service vehicles carrying standard parts and refrigerants.  We can also provide you with a maintenance package which would see one of our engineers service your equipment on a regular basis.

Planned maintenance is available to suit your specific requirements and can cover from ‘labour only’ to a ‘parts and labour’ agreement.  Even if you have no current maintenance agreement we will attend to any breakdowns which may occur and advise accordingly.

Our maintenance contracts offer:

  • Preventative maintenance
  • Engineer reports
  • Free technical advice
  • 24 hour help desk support
  • Priority response in an emergency
  • The ‘call out’ response can be tailored to suit your requirements and we have a specific team focused on delivering reliable service to our clients
  • Rates which are extremely competitive

For further information, help and advice or to arrange a demonstration, please contact us on 01698 844240 or email helpdesk@esgtechserv.com

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